• I confirm this request is for a new non emergency repair.
  • I understand that I will be charged for the repair if the damage is not due to normal wear and tear.

If your repair is an emergency  please do NOT report it online.

  • Emergency repairs can be reported between the hours of 5pm – 9am on 01670 528499.
  • Emergencies are classed as ‘life and limb’ emergencies such as flood, wiring causing electric shocks, risk to property or welfare such as no electricity or water, no working toilet and no heating.
  • If a workman attends and it turns out to be a non-emergency you may be charged. You will be charged if you use this service because you are locked out – the locksmith fees are likely to be in excess of £100.

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