Our aim is to provide you with the highest standard of service at all times and if something goes wrong, put the problem right as soon as we can.

We value your feedback and use any compliments, complaints and comments you give us to see where we can improve our services. 

You can contact our customer service team on 01670 528499 or alternatively email

Advance Northumberland Homes Team

John Moran
Homes Manager
01670 528499
Kay Brough
Housing Executive
01670 528452
Keisha Masters
Homes Apprentice Administrator
01670 528 499
Scott Lavery
Property and Tenancy Executive
01670 528499
Philip World
Interim Property & Tenancy Advisor
01670 528499
Emma Flecknell
Property & Tenancy Advisor
01670 528499
Gemma Turnbull
Property & Tenancy Advisor
01670 528 499
Demi Fletcher
Apprentice Administration Assistant
01670 528499

What our customers say

The Advance Homes staff were extremely friendly and very helpful. I couldn’t thank everyone enoughCarol

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